Terms & Conditions

By using this website and placing an order you are confirming that you agree to these terms and conditions.


Important Notice: We ask that you check your details carefully, particularly the size and colour you have selected before you submit any order.
 

Confirmation

Upon submitting an order you will receive an email confirming your purchase and giving you a unique order number. Please quote this order number in all correspondence and if you wish to pay by phone or post. Please check your details carefully, particularly the size and colour you have selected.

 

You must ensure that you are capable of receiving emails from cambridgegymnastics.co.uk, this may require you to update settings on Spam filters that your computer system employs. We can not be held responsible for you not reading emails that have been sent to you.
 

Payment

Payment may be made online using credit or debit card. When paying by card you will be taken to our online payment system, Worldpay, which will encrypt your card details and handle them securely. Alternatively, you may contact our finance dept here finance@cambrigegymnastics.co.uk .

Please read our Information Security Policy here

Please note that we are a UK company and all prices are in UK Pounds Sterling. All transactions are processed in UK Pounds Sterling.

 

We can accept payment by cheque or UK postal order. We can only accept cheques in UK Pounds Sterling and goods cannot be dispatched until a cheque has been received. Please post payment to (remember to write your order number on the back of the cheque):


Cambridge Gymnastics Academy CIC

North Cambridge Academy

Arbury Road

Cambridge

CB4 2JF
 

By agreeing to our Terms and Conditions for exchanges you authorise any necessary extra payment to be taken from your account if you make any amendments or additions to your order. Further guidance on ways to pay is given when you checkout your order.
 

Postage

All orders are to be picked up from CGA. There are no deliveries from CGA to customers.

 

VAT

All prices include UK VAT at 20% where appropriate.
 

Dispatch

All orders are to be picked up from CGA. There are no deliveries from CGA to customers.
 

Returns

Please see cambridgegymnastics.co.uk/index.php?id_cms=12&controller=cms or full terms and conditions for returns and exchanges.

 

Cancellation right

We ask that you check your details very carefully, particularly the size and colour you have selected before you submit any order.

 

Under the distance selling regulations you have the legal right to cancel your order within seven working days of receipt of the goods (with the exception of made to order and personalised items).

 

You have the right to cancel your contract at any time up to 7 working days after the day on which you receive the goods you ordered. You must take reasonable care of the goods whilst in your possession and they must be returned to us promptly, in a saleable condition, at your cost.

 

However, as soon as you place an order for a personalised or made-to-order item you have entered into a contract to purchase that item. Therefore once you have submitted the order you cannot cancel, exchange or return the item either before or after dispatch.

 

You must inform us of the cancellation of the contract.

 

Upon receipt of your cancellation within 7 days and the returned goods you will receive a full refund via the method you used to pay originally.

 

This is not intended to be a full statement of all your rights under the Distance Selling Regulations,. Full details of your rights under the Distance Selling Regulations are available from your Local Citizens’ Advice Bureau or your Local Authority’s Trading Standards Office.

The Regulations do not apply to made to order or personalised items.
 

Specification Change

As part of their program of continual improvement our suppliers may alter the design or specification of an item. So, very rarely, the item you receive may differ slightly from the image or description given on the website. We will do our best to keep our descriptions accurate but sometimes there may be circumstances beyond our control.
We reserve the right to make changes to our terms and conditions without notice.
 

User Account

To place an order with us you do need to create an user account. This will enable you to:

  • view your order online

  • make changes

  • browse previous orders

  • create wish lists

  • benefit from automatic promotions and discounts during checkout

All of your details are confidential and we never pass on your information to any 3rd party. Please see our privacy statement for more details of how your data is handled securely.
 

Customer Reviews

You must not add any offensive, insulting, illegal or otherwise dubious material in any customer review or other public area of the website. Any such incidents will be treated seriously and will result in the material being removed from the website.
 

Contact Details

If you require further information then contact us via our contact us page.
If you require a more interactive service you can phone us in the UK on 07971 864653.
Any correspondence should be addressed to:
Cambridge Gymnastics Academy CIC, North Cambridge Academy, Arbury Road, Cambridge, CB4 2JF

 

Your satisfaction

We hope you find shopping at Cambridge Gymnastics Academy a pleasurable experience. If you have any comments, suggestions or complaints please do not hesitate to contact us in the ways shown above. We promise to try to satisfy your requirements.